The most important capacity we possess as human beings as we build relationships is our ability to influence behavior, and the one skill that determines our success as an organization is our capacity to do the same. And when organizational challenges exist or persist, it is frequently because of individuals who behave in ways that perpetuate the challenge. Our results depend on our ability to manage relationships.
Apr 25, 2017 (8:30am-4pm)
Nov 15, 2017 (8:30am-4pm)
Click here to download a PDF program brochure including an overview, benefits, facilitator information and other program details.
This program, led by facilitator Priya Klocek, will feature a fast-paced mixture of discussion and interactive exercises that allow participants to:
• Identify the places you get stuck in managing relationships and conflict, i.e., where they are avoiding conversations or not holding them well
• Participants will explore and practice how adapt their message based on non-verbal clues, and influence others.
• Assessment: MBTI (Myers-Briggs Type Indicator®) – Communication Style Report will be used as a diagnostic tool. Participant assessments are used as a catalyst to open discussion.
• Identify where individuals encounter challenges in their relationships
• Participants will learn and practice their personal communication style as well as tips and techniques to communicate across the different styles and audiences.
• Participants will also explore how to read body language and adapt their message based on non-verbal clues, through exercises and skills practice.
Priya is a human resource professional with more than 15 years of experience working with a variety of organization on employee development, change management, global diversity and cultural awareness. Priya has extensive experience in conducting skills assessments, analyzing results, and facilitating debrief sessions.
Priya’s corporate experience includes being instrumental in the cross-cultural training of employees in both the U.S. and abroad.
Priya holds a Bachelors degree in business from the College of Mount St. Joseph and a Master’s degree in Human Resource Development from Xavier University. She is a certified coach practitioner and teaches a graduate course on managing diversity at Northern Kentucky University. Priya is also qualified in the Prosci Change Management methodology and the Intercultural Development Inventory.