Business Communications

The first part of this interactive workshop focuses on improving verbal communication skills including providing meaningful feedback, resolving conflict, and meeting everyday workplace challenges.

The second portion of the class emphasizes effective written communication in the digital age, including crafting clear and concise messages, being other-centered, and increasing the professionalism in your writing. Both parts are geared toward becoming a manager who exhibits strong communication skills and helps other team members achieve results.

Professionals at all levels who wish to obtain better results from day-to-day communication.

• Create an atmosphere of rapport and trust
  that leads to productive communication
• Enhance your ability to grab attention, share
  information clearly, and speak persuasively
• Navigate roadblocks to productive verbal
  communication
• Build your capabilities to write clearly,
  concisely, and correctly
• Craft written message that compel action and
  get results
• Learn skills to proofread your writing to
  increase your credibility and professionalism