It’s more important than ever to know, understand, and delight your customers. However, this is often easier said than done. Growth comes from providing solutions and experiences to differentiate your company from your competition.
Nov 03, 2021 (8:30am-4pm)
Click here to download a PDF program brochure including an overview, benefits, facilitator information and other program details.
In this program, participants will learn how to strategically deliver customer experiences with purpose. Delivering exceptional customer service is all about the details. In order to exceed expectations, you need to create systems and processes to make sure that nothing is left to luck. Learn ways to be intentional to create memorable experiences.
Discover unique ways to make sure your customers are telling others about their excellent experience with your organization.
Anyone that works with internal or external facing customers. Leaders who want to create processes for increasing customer experience.