Leadership is not about having the power to exercise your authority. Leadership is about behaving in ways that influence the feelings, thoughts and actions of others.
“The key to successful leadership today is influence, not authority.” ~ Ken Blanchard
In a world of multi-functional teams, globalization and flatter organizational structure, what it means to be a leader is shifting. You simply can’t rely on a position of power to make demands; rather you need the ability to influence others to help you achieve your goals. Influencing in a Cross-Functional Organization will teach you how to engage others, manage interactions and best of all, shape outcomes enabling you to become a more effective manager and leader.
Click here to download a PDF program brochure including an overview, benefits, facilitator information and other program details.
Influencing in a Cross-Functional Organization leverages the fact that—regardless of what we may think—most people make decisions (even complex technical and financial ones) based upon emotional factors. The ability to connect with your peers, managers and direct reports on an emotional level is one of the keys to leading others, especially when you don’t have direct authority over what they do.
The most influential leaders have learned how to use emotional intelligence to relate to their teams on a personal level. They have also mastered the art of inspiring others without being overbearing, by adding subtle but powerful performance elements to their communication. This is a potent combination, and the secret behind this powerful workshop.
Our unique approach to influence leverages concepts that help you connect with others at a deeper level – through story-based conversational planning and sequencing, physical and verbal style, and many other techniques. In this hands-on learning experience, you will have the opportunity to apply these tools to your specific challenges, experiencing the process, as well as receiving feedback on how to effectively implement these skills. The result – you can immediately utilize these techniques in your real world, and engage and influence others to help you become a more effective manager and leader.
Professionals of all levels, who need to effectively engage and influence others in order to achieve personal, team or organizational goals.
Become a more effective manager and leader by:
• Facilitating, and creating the conditions for others to work successfully
• Reducing noise and friction so everyone works more collaboratively
• Helping everyone have what they need so the objectives of the organization can be met
• Honoring the core mission of working together toward a shared purpose, common values and
Influencing in a Cross-Functional Organization program will take you through a step-by-step process to make the most of your communication opportunities. Through a series of in-class exercises, you will learn how to effectively structure your communication for maximum clarity and impact, and to adjust your delivery style for greater credibility, enhanced self-confidence, and overall improved results. This dynamic one day workshop covers:
“I have never been so engaged in a training program! I am going to suggest this program to use at my agency’s retreat. The facilitators were fantastic! Everyone at all levels of my organization can benefit from this course.”
“With the negotiation techniques I learned in this program, I will be better equipped to handle conflicts. Overall, I think this program will definitely help me be a better manager, which will ultimately result in a stronger more effective team.”
“The facilitators made the learning experience a positive one. They helped understand problematic relationships and how to transform them. I highly recommend this course.”
— Kenneth, Duke Energy
“This is the best program—EVER. And I work in sales training. The facilitators were great and their experience and perspective from ‘outside’ the business world was new, refreshing, and I would even say, more valuable.”
— David, Cisco
Denise Dal Vera is a Xavier Leadership Center facilitator in areas including influencing, emotional intelligence, presentation skills and more. Creating interactive and engaging sessions tailored to workforce needs is a challenge she enjoys. She has been a working actress for over 20 years and is a faculty member at the University of Cincinnati’s College Conservatory of Music Acting Program (CCM), a corporate coach and co-owner of IWA Strategies LLC. Combining what both actors and neuroscientists understand about human communication, allows a fresh approach to teaching the soft skills of Emotional Intelligence that is tangible and easily accessible. Recent featured acting roles include; Rebecca in My Days of Mercy, with Kate Mara and Ellen Page, Rust Creek, Goat, The Killing of a Sacred Deer, Chicago PD, Army Wives, 21 Jump Street, Northern Exposure, Days of our lives.
ANNIE FITZPATRICK is a facilitator at Xavier Leadership Center and a member at the University of Cincinnati’s College-Conservatory of Music Drama Program. She has also taught interpersonal communication skills at UC’s College of Law and UC’s College of Medicine. As a professional actress she has been a spokesperson and corporate trainer for companies that include Procter & Gamble, Lenscrafters, Krogers, Cintas, Ipsos, Barefoot Proximity, Hewlett Packard, Parker Brothers, RCA, JB Speakers, and Motorola. She has coached professional actors for over 25 years and created a Conservatory program for The Tri-State American Federation of Radio and Television Artists. She has appeared Off-Broadway, toured nationally and internationally, and works in regional theatres across the country. She has appeared in numerous national and local commercials. TV and film credits include Those Who Kill, Army Wives, Little Accidents, Fun Size, Milk Money, Loving, and Broken Hearts. As a company member of The Ensemble Theatre of Cincinnati, she has received two Best Actress Cincinnati Entertainment Awards and multiple Acclaim Awards, including one for Best Supporting Actress.Show More