You have found yourself called into a new role of supervisor. You are now responsible for – not only your own impact but – that the performance of your people. Your day-to-day dealings may now include more issues, higher intensity, greater challenges in people and levels of authority…and great opportunity to help people see how they make a difference and engage them in doing it better!
The Skills for Supervising and Managing program is a comprehensive, three-day study of the challenges and skills of supervision. It offers the opportunity to participate in and learn from a wide range of discussions, role plays, demonstrations, case studies and real-life problem-solving situations. Activities, lectures and videos are used to emphasize and illustrate key points.
Apr 15, 2020 (8:30am-4pm)
Apr 22, 2020 (8:30am-4pm)
Apr 29, 2020 (8:30am-4pm)
Click here to download a PDF program brochure including an overview, benefits, facilitator information and other program details.
This program will explore supervisory techniques that bring the confidence and tools that you can put into action immediately. The skills that focused energetic supervisors use to develop, coordinate, communicate, facilitate and monitor performance will become part of your toolkit to effectively manage everyday interactions with greater ease.
Newly appointed first-line supervisors
After attending this program you will
– be able to better set realistic expectations
– gain commitment and buy-in from staff
– get people to work better together
– enhance personal accountability.
Day 1 – INSPIRING OTHERS
Embracing New Expectations What do others now expect of you? What are your expectations for others and how will you gain commitment to them?
Day 2 – ALIGNING GOALS and TEAM PERFORMANCE
Managing Different People and Generations
Managing Time Against Goals – Other Departments
Day 3 – ENGAGING and GROWING
Delegate for Growth of Team Spirit, Skill, Capacity
Training and Coaching Excellence
Planning for Continuing Growth
Michael has been a facilitator with the Xavier Leadership Center for many years. He specializes in helping people and businesses learn and develop together to set and meet organizational goals. Mike provides invigorating programs in leadership development, team effectiveness, and personal performance. His inspiring and dynamic facilitation style energizes clients to maintain enthusiasm and effectively apply their learning to meet the practical challenges they face every day.
In both the corporate and not-for-profit sectors, Mike has directed Human and Systems Development efforts for small, large, and multinational companies. He has served as Director of Experiential Programs, and currently chairs the Experiential Training and Development Alliance, WEB Education Tools. For seven years Mike was the Director of Organizational Learning for Joy Outdoor Education Center, near Cincinnati, where he provided the leadership to initiate a full-service consulting operation, doubling base revenues and tripling the client base.
Mike earned his Bachelor of Arts in Industrial Psychology/Quality of Work Life from Bowling Green State University. His publications include articles in the "Book of Metaphors, II" for the Association of Experiential Education, and "Getting Teams on the Same Page." Mike has also produced the manuals Managing Conflict, Team Alignment Process®, Creating Shared Vision, Developing Strategic Plans, and Quality Team Processes and Leadership.