Foundations of Operations Management

Strong operations management includes strategy, planning, implementation, supervision,
and continuous improvement. Therefore, these aspects of operational management effectively become key elements for ensuring your company manages and improves its profitability.

This program will introduce the key elements of operations along with tools that will help you manage operations to create an improved financial performance. You will also learn ways to measure the outcomes of your efforts to create optimal processes.

This program is designed for managers and emerging leaders wanting a deeper understanding
of business operations to manage efficiency within an organization.

Participants will walk away with these skills:

• Utilizing methods for driving operational excellence within an organization
• Aligning operations to a company’s business model and competitive priorities
• Understanding how to evaluate a current operational model
• Re-engineering processes to better serve customers
• Understanding how to assess operations across functions and departments to improve productivity and profits
• Accurately measuring operational performance for assessment, benchmarking, and improvement through the use of tools
• Understanding how to design and implement the best value chain design for the organization to sustain long term operations