Whether you’re a leader, teammate, or aspiring professional, mastering difficult conversations is essential to long-term success.
When we avoid a needed conversation—or find ourselves repeating the same conversation without resolution—it’s a sign that we’re talking, but not truly communicating. This interactive, discussion-driven program equips participants with practical tools to shift that dynamic.
Drawing on principles from Crucial Conversations, behavioral decision-making practices, and organizational theory, participants will learn to confidently navigate challenging interpersonal dynamics and high-stakes conversations. Through real-world application and engaging exercises, they’ll build the skills needed to foster trust, reduce conflict, and create stronger workplace relationships.