Moving into Management

Program Components:

Setting the Leadership Foundation:

• • Compare and contrast leadership and management in a post-pandemic and increasingly complex world
  • Explore various management styles and their benefits and advantages
  • Realize the importance of emotional intelligence and self-awareness

Effective Communication and Relationship Building:

• • • Explore the art of clear, persuasive, and empathetic communication
    • Recognize the underlying message of nonverbal communication and body language
    • Learn how to actively listen and provide constructive feedback
    • Build trust and rapport to develop strong relationships with team members and direct reports
    • Understand the sources of conflict and how to address them

Unlocking the Potential of Teams:

• • Discuss team roles and dynamics
  • Utilize the five stages of team development to build and lead effective teams
  • Empower others through coaching, feedback, and ongoing development via one-on-ones
  • Learn techniques for motivating and engaging team members while recognizing and rewarding contributions

Problem-Solving and Decision-Making:

• • Evaluating problems to make informed decisions
  • Communicating complex decisions to various audiences
  • Recognizing the importance of ethical behavior in decision-making
  • Overcoming resistance to change and developing a culture of adaptability

Leading into the Future:

• • Discover ways to leverage an organization’s Human Resources office.
  • Align actions and team deliverables with organizational goals
  • Leveraging SMART goals for personal and team member growth
  • Establish practices, behaviors, and habits of continuous improvement