Customer Experience
Cintas Center 1624 Musketeer Drive, CincinnatiTransition customer interactions from service-oriented to experience-focused.
Transition customer interactions from service-oriented to experience-focused.
Engaging employees is critical for retention, especially during the Great Resignation.
Obtain tools to lead population-focused care and drive change in population health.
Are you a K-12 superintendent, assistant superintendent, or president leading a team with projects to manage? Are you looking for skills and strategies to better support your teams and their […]
Trust is the crucial foundation for an organization's success.
A 2-day program designed to give K-12 school leaders the tools to tackle projects from start to finish.
This program will provide participants with a deepened knowledge of financial planning.
This program will provide participants with a deepened knowledge of financial planning.
This program is specifically for leaders in the public sector. It is designed to fill critical business-based knowledge gaps including change management, strategic planning, and personnel management.
Explore how empathy, trust, and emotional intelligence can foster collaboration.
Develop a deeper understanding of adult learning to make your own training programs more engaging and effective.
A hands-on program using your specific content to design training that has a lasting impact.
Data and numbers have a story behind them. This program will help you find that story and tell it to others.
Business Communications focuses on how to create productive day-to-day communications while building collaborative relationships.
This program will empower you to have those difficult, but necessary, conversations.
Learn how to become an effective leader during times of change.
Confidently lead Six Sigma projects and processes, as well as the people involved in delivering Six Sigma results.
This program is designed to give women business leaders the perfect opportunity to network and develop a wide variety of business skills.