Blog Archives

Persuading, Negotiating, and Collaborating

Successful negotiating comes from ensuring all parties get what they need to keep the relationship – and the work – going. It is about creating working partnerships that last, both internally with other departments or externally with vendors, suppliers, and other entities.

Description

The key focus of effective negotiations is partnering with others to develop mutually beneficial outcomes. When we help others get what they want, meeting our needs becomes easier. In this hands-on experience, participants will practice collaborative skills based on listening, learning, and leveraging all resources. Program discussions will focus on advancing both parties above “power,” achieving short and long-term wins, and overcoming stalemates through creative means. Skills to better persuade and remain composed in tense situations will also be shared. Participants will walk away with tools to better plan and execute negotiations after practicing the concepts and skills in situations that relate to their work.

Audience

Professionals at all levels in any industry such as sales associates, consultants, or sourcing specialists who want to improve their negotiation and collaboration skillsets.

Outcome

Participants will walk away with these skills:

  • Understand the 8 steps to planning effective negotiations of various sizes
  • Identify 5 key elements of partnered and principled negotiations that lead to mutually beneficial outcomes
  • Adopt a collaborative mindset to create stronger connections and positive, lasting partnerships
  • Discover strategies for overcoming impasse and mastering emotions
  • Develop a strong and confident approach to persuading and negotiating with others

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone
513-745-1094

Maximizing Productivity

As responsibilities increase and feelings of burnout grow, professionals must find the ideal balance between personal needs and professional performance.

Description

In today's dynamic work environment, the ability to maximize productivity is crucial for individual and organizational success. This program offers participants a comprehensive toolkit rooted in waste elimination and process streamlining to optimize productivity across various work settings. By integrating Lean Thinking Principles with productivity challenges, participants will be empowered to drive meaningful change and achieve sustainable success within their organizations.

The session will begin by defining productivity, exploring post-pandemic and current workplace trends, and addressing burnout. Then, critical elements of workplace and workforce success are discussed. Tools to enhance communication, coordination, and cooperation will be presented such as the Place-Time Matrix. Finally, participants will develop plans to implement these new tools and measure their success.

Audience

Professionals at all levels in any industry who want to improve their productivity and efficiency.

Outcome

Participants will walk away with these skills:

  • Differentiate between being busy, being productive, and making meaningful contributions
  • Explore strategies for maintaining healthy relationships and boundaries with technology and colleagues
  • Understand and apply Lean Thinking tools to any workplace environment
  • Create unique action plans for adopting new tools and techniques in specific business settings
  • Identify opportunities for continued improvement

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone
513-745-1094

Presenting with Impact

Confidently and effectively presenting work to others is a must-have skill in today’s competitive and ever-changing environment. Yet, almost 3 out of 4 people feel anxious or afraid when publicly speaking.

Description

It can be guaranteed at some point in someone's career, they will be asked to present their ideas in front of people. This could be speaking during a team meeting with colleagues, delivering an elevator pitch at a networking event, or reporting data for higher management. No matter how intimidating speaking in front of others may be, confidently sharing your ideas is key to success.

This one-day program will help participants prepare and deliver formal, informal, virtual, and in-person presentations. They will learn best practices to present with impact and control any anxious or nervous feelings they experience.

Participants will be asked to bring a real-world example, either an upcoming or previous presentation, to directly apply many of the program's concepts to their work.

Audience

Professionals at all levels in any industry who want to become effective presenters will benefit from this program.

Outcome

Participants will walk away with these skills:

  • Customizing a presentation for various audiences
  • Understanding the differences between presenting in person and virtually, and how to prepare and deliver both methods
  • Recognizing the importance of practicing before delivering a presentation
  • Identifying the best use of visual elements
  • Knowing the importance of body language and non-verbal cues
  • Saving a presentation if nerves or anxiety get in the way
  • Responding to questions from your audience

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone
513-745-1094

Business Communications

The goal in nearly every communication situation is to connect with others in a way that ensures the intended message gets received accurately, fosters rapport, and builds trust. Communicating in professional environments takes on many forms, each requiring different techniques and approaches.

Description

Participants in this course will learn a 5-Point Framework that will enable the effective delivery of messages in the following settings:

  • One-on-one conversations and formal presentations intended to inform and persuade the listener
  • Written communication such as emails, internal documents, training materials, and external-facing messages
  • Delivering feedback in situations such as performance reviews, project updates, and customer service
  • Remote meetings such as Zoom or Teams

This course is highly interactive and is presented through a series of examples, discussions, activities, and games that reinforce the material being presented. Participants will continuously practice the techniques being taught in the course in small and large group settings.

Audience

Professionals at all levels who wish to foster better communication skills.

Outcome

Participants will walk away with these skills:

  • Identify the audience, and how to effectively reach them
  • How to develop proper messaging to drive response and results
  • Write and communicate with a remote workforce in mind
  • Tools to enable successful collaboration across internal and external audiences
  • Steering difficult or negative conversations to beneficial conclusions

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone
513-745-1094