Blog Archives

Time Management and Accountability

Days only have 24 hours but to-do lists are getting longer and longer—how does one keep up and complete all of their tasks?

Description

Professionals must decide how to prioritize and complete their assigned tasks to meet personal and managerial expectations. Everyone has unique working styles, habits, and needs when accomplishing their responsibilities, so time management and prioritization must be customizable skills anyone can adopt.

This program aims to provide practical tips, tools, and strategies to help individuals approach their use of time wisely and help managers lead their teams more effectively. Oftentimes, procrastination sets in because a certain task seems daunting or emotionally taxing. Participants will explore ways to manage their energy and mindsets to aid in their productivity. Finally, the program will discuss how accountability is created between managers and their teams, among colleagues, and within oneself.

Audience

Professionals at all levels in any industry who want to discover better methods of managing their time and learn ways to hold colleagues and themselves accountable.

Outcome

Participants will walk away with these skills:

  • Distinguishing between the urgent and important uses of time and prioritizing different tasks
  • Acknowledging the value of personal energy through the emotional fuel tank
  • Interpreting the hidden patterns of everyday life, both personally and professionally
  • Exposing five “time robbers”
  • Discovering organizational strategies to better budget one's use of time
  • Formulating accountability methods to keep oneself on track
  • Developing habits of mutual accountability

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Motivating Top Talent Across Generations

The most important asset to any organization is its people. Leaders must find ways to support top talent in order to achieve higher retention and performance success.

Description

Workforce trends and workplace culture has changed dramatically in recent years. Understanding what motivates employees from different generations, helping them strengthen their well-being, and developing top talent to support their performance are all critical for today's leaders.

Discovering one's purpose behind their work is a guiding theme in this one-day program. Participants will explore the new psychology of how work is seen and valued; the critical elements of well-being, self-care, and individual motivators; and how to align employees' performance with overall organizational performance. Conversations, discussions, and experiential activities are interwoven throughout the session.

Audience

Team leaders, managers, or anyone in a position to support their colleagues will benefit from this program.

Outcome

Participants will walk away with these skills:

  • Understanding the foundation of new motivational norms
  • Developing mindsets to shift from old motivations to the new motivational norms
  • Identifying best practices to support a high performance/high retention culture amidst the new psychology of work
  • Recognizing practical ways to embrace the cultural development necessary to attract and retain top talent
  • Establishing next steps to win the war for talent in this competitive labor market

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Building Trust in the Workplace

XLC’s Building Trust in the Workplace program will give participants the skills they need to effectively gain the confidence and trust of others through honesty, integrity, and authenticity. They will be introduced to topics such as emotional intelligence, interpersonal savvy, openness, flexibility, and adaptability.

Description

Participants will understand what trust looks like, what behaviors assist leaders and managers in building trust, and what leadership methods and actions might hamper confidence and trust with colleagues.

Filled with experiential activities and engaging discussions, this one-day program will explore how each individual envisions trust. A pre-program assessment will facilitate personalized discussions, allowing participants to maximize their learning.

Audience

Professionals at all levels in any industry who want to develop interpersonal relationships will benefit from this program.

Outcome

Participants will walk away with these skills:

  • Define workplace trust and its role in building collaborative relationships and effective teams
  • Explain how trust is the foundation of successful leadership
  • Review the importance of individuals’ beliefs, values, and attitudes and their influence on behaviors
  • Examine how trust factors into collaboration, interpersonal savviness, effective communication, conflict management, driving engagement, etc.
  • Understand the 13 trust-building behaviors
  • Create an action plan for building trust with stakeholders

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Effective Decision Making

In this fast-paced world, a person’s and their team’s effectiveness in getting things done at work depends on decision-making. How a person manages their time, what meetings they go to, and the work their team focuses on are all based on effective decision-making methods. And yet, according to a global McKinsey study from 2019, only 20% of respondents say their organizations excel at decision-making.

Description

In this one-day program, participants will explore various ways and methods to make decisions as both an individual and as a leader. Then, the program will focus on how to build a culture of effective decision-making within an organization. Real-world examples and interactive activities will guide discussions and showcase examples of great and not-so-great decision-making skills.

Audience

Professionals at all levels in any industry who want to develop their decision-making skills will benefit from this program.

Outcome

Participants will walk away with these skills:

  • Identify various methods to make decisions
  • Leading group decision-making processes by understanding how others make decisions
  • Learn strategies to make personal decisions more effectively
  • Discover how to be consistent and empowering as a decision-making leader
  • Balance autonomy and risk when creating an organizational culture

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Engaging, Coaching, and Mentoring Others

The Great Resignation has evolved the workplace in many industries. Now, it is even more important for managers, team leaders, and colleagues to create a positive work environment where people want to belong. Clear communication, strong mentoring, and accurate expectations are needed to develop effective teams both virtually and in person.

Description

This one-day program will begin by discussing worker satisfaction and how to establish transparent expectations while addressing each employee’s personal needs. Effective communication will follow, focusing on delivering feedback in healthy and positive ways. Finally, participants will explore aligning individual and team performances to create a cohesive work environment.

Experiential and interactive learning will guide the day’s activities, allowing participants to practice tools and strategies for immediate implementation.

Audience

Professionals at all levels in any industry who want to enhance their interpersonal communication will benefit from this program.

Outcome

Participants will walk away with these skills:

  • Define a positive work environment
  • Learn how to align and manage worker expectations
  • Improve feedback and real-time coaching
  • Identify the roles mentors can play in professionals’ lives
  • Utilize 3 simple steps to positively reinforce what people do well
  • Develop effective teams through virtual and in-person environments.

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Executing Business Strategy

A successful organizational strategy needs to address two essential questions: where in the market should the organization focus and how can the organization differentiate itself from competitors. A strategy is only effective, however, when members of the organization at all levels can understand the plan and meaningfully contribute.

Description

In this program, you will learn how to define a business strategy and communicate it to peers, supervisors, and reports. Once participants can capture the elements of a strategy, they will explore the strategy’s execution. Creating a cohesive and comprehensive strategic plan will be guided by the OGSM method while also referencing other approaches.

Filled with small and large group exercises, case studies, and concrete examples, participants will be able to immediately identify and advance their organization’s strategy.

Audience

Designed for professionals at all levels who want to align their day-to-day responsibilities with their organization’s longterm goals.

Outcome

Participants will walk away with these skills:

  • Understanding the core goals of business strategy
  • Identifying the role of change planning and execution management
  • Assessing a company using SWOT analysis
  • Communicating the impact of culture and organizational design on strategy
  • Implementing a strategic planning process for any size company, including a dashboard
  • Solving common problems with strategic planning and execution

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Strengths-Based Leadership

Each of us has our own gifts, talents, or strengths, and we often feel the most engaged, fulfilled, and productive when we are able to apply those abilities to our work. Wouldn’t you like to lead and work this way, every day?

Description

Nearly a decade ago, Gallup unveiled the results of a landmark 30-year research project that ignited a global landmark conversation on the topic of strengths. More than 7 million people have since taken Gallup’s Strengths Finder Assessment. Strengths-Based Leadership challenges leaders to assess, understand, and maximize their own strengths and invest in the development of the strengths of others.

This program includes an in-depth assessment of your leadership strengths and helps you integrate those results with your specific business goals. There are opportunities to focus and practice how to leverage your strengths, through role-playing activities, allowing for learning in a low-risk environment.

Audience

Professionals in current leadership roles, or who are preparing for leadership roles within their organization.

Outcome

Participants will walk away with these skills:

  • Understanding, affirming, developing, and using your own unique strengths
  • Creating strategies to develop strengths in yourself and other individuals and organizations
  • Understanding how to effectively leverage your personal strengths across a variety of leadership contexts

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Public Sector Leadership Certificate Program

The Public Sector Leadership Certificate (PSLC) is designed for emerging leaders or those wanting to energize their leadership working in law enforcement, public safety, city, state, and county government, and any public sector organization.

This program was developed through extensive feedback from public sector leaders about what is needed to be successful in the public sector currently and in our changing world.

Description

This program incorporates an assessment that provides a picture of your current management and leadership strengths while providing insight into opportunity areas for growth and development.

Program topics include:

  • Exploration of proven leadership characteristics: empathy, integrity, trust, etc.
  • Understanding your authentic leadership strengths and opportunities
  • Understanding of how others view your leadership
  • Using strategy to achieve your organization’s mission and vision
  • The importance of building trust and relationships
  • Tools for managing critical conversations
  • Understanding trends in the Public Sector
  • Carrying out organizational vision and strategy

Prior to the start of the program, participants will complete an assessment focused on their leadership skills. The assessment provides a picture of your current management and leadership strengths while providing insight to opportunity areas for growth and development. Results from this assessment will guide discussions throughout the 4-day program.

Audience

Current and emerging leaders or experienced leaders within a public sector organization wanting to energize their leadership skills. Participants with direct reports will greater benefit from the program.

Testimonials

"I would highly recommend the program for your executive level staff, but especially for your mid-level managers and supervisors. The vast variety of topics, group work, and peer interaction all benefited me in my position."

— Chief Steve Pegram, Goshen Township Fire & EMS

"I think every public servant should take the Public Sector Leadership Program at Xavier Leadership Center. It is a completely transformational experience. Not only do you discover your strengths as a leader and a public servant, but your opportunities for growth as well."

— Earl Price, Sheriff's Captain, Training Coordinator, Hamilton Sheriff Department

"The Public Sector Leader Certificate Program gave me the knowledge to not only be able to properly rate myself as leader but also to see how others in my field rated me. This side by side comparison opened my eyes to areas I hadn’t thought of as in need of improvement and pointed out strengths I didn’t know I had."

— Chief Richard L. Wallace, Amberley Village Police-Fire Department

“The Public Sector Leadership Certificate Program provided me with an opportunity to recognize what leadership qualities I already possessed and taught me to build upon those qualities to make me an even more productive leader.”

— Captain Ron Wallace, Norwood Fire Department

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Manager Essentials Certificate

The Manager Essentials Certificate is designed based on input from human resource professionals, business unit leaders, experienced managers and high potential employees to develop great managers. Give yourself or your organization a competitive advantage by becoming a great manager!

Description

Day One:

  • Learn skills to engage employees in the organization’s vision and mission
  • Develop self-awareness about their impact on others
  • Get tools to give and receive feedback
  • Understand the impact of effective coaching

Day Two:

  • Develop skills to understand and communicate strategy, financial levers, and operational effectiveness
  • Gain communication, empathy, influence, and emotional intelligence skills to drive business
  • Learn techniques for influencing without authority to gain necessary department resources and create department wins

Audience

New managers, those with 2-3 years of managerial experience, and identified future managers within an organization with five or more years of experience will benefit from this program.

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094

Influencing in a Cross-Functional Organization

A cross-functional organization is one where multiple reporting lines exist. This may involve direct line or indirect reporting to one or more individuals.

At their best, cross-functional structures can be creative and high-performing. At their worst, they can be a confusing labyrinth of changing players who lack accountability. The skills and behaviors needed to make management a success require a new emphasis on exceptional people skills and methods for influence.

Description

This one-day program will address:

  • Self-awareness and preparation
  • Establishing clear goals upfront
  • A cohesive narrative for persuasion
  • Anticipating or dealing with pushback
  • Systematic follow through to ensure positive outcomes

Audience

Employees at all levels who need to effectively influence others in order to achieve personal, team, and organizational goals will benefit from this program.

Outcome

Participants will walk away with these skills:

  • Identifying personal influencing style, testing out new tactics, and mapping out a territory and relationship blueprint
  • Defining clear outcomes and identifying objectives, obstacles, strategies, and tactics
  • Learning the art of emotional storytelling, elevator pitches, the hook, and how to avoid the curse of knowledge
  • Demonstrating how to test for alignment through listening and responding to concerns and neutralizing defensive and positional responses
  • Utilizing approaches for regular check-in to maintain commitment and anticipate obstacles

Testimonials

“I have never been so engaged in a training program! I am going to suggest this program to use at my agency’s retreat. The facilitators were fantastic! Everyone at all levels of my organization can benefit from this course.”

“With the negotiation techniques I learned in this program, I will be better equipped to handle conflicts. Overall, I think this program will definitely help me be a better manager, which will ultimately result in a stronger more effective team.”

“This is the best program—EVER. And I work in sales training. The facilitators were great and their experience and perspective from ‘outside’ the business world was new, refreshing, and I would even say, more valuable.”

— David, Cisco

Venue

Cintas Center
1624 Musketeer Drive
Cincinnati, 45207 United States + Google Map
Phone:
513-745-1094